Bayan Marwan Murad, Mohamad-Bassam Kurdy. “Knowledge Management Referral System Using Artificial Intelligent Techniques: نظام احالة لإدارة المعرفة يعتمد على تقنيات الذكاء الصناعي”. Journal of engineering sciences and information technology 4, no. 3 (September 28, 2020): 144–117. Accessed December 20, 2025. https://www.ajsrp.ojsexpert.com/index.php/jesit/article/view/2844.